ACTIVE LISTENING!

WHY ?

•It is a life skill

•Talk less ……… listen more

DEFINE

•Active listening refers to a pattern of listening that keeps you engaged with your conversation partner in a positive way.

•It a process to listen to sounds &interpret and after which react

REASONS FOR ACTIVE LISTENING

•To understand

•To perceive

•To sense

•To feel

TYPES OF LISTENING

•DISCRIMNATIVE : understanding sounds from the womb

•COMPREHENSION : understanding words termed as FULL LISTENING

•EVALUATIVE LISTENING : critical listening judges a person •

•ATTENTIVE : 100% focused on subject

•SELECTIVE : Enforcing only on a part of the subject

•EMPATHETIC : understanding from the sender point of view where there is 100% involvement

BARRIES IN LISTENING

PHYSICAL / PSYCHOLOGICAL

PHYSICAL BARRIES

•Noise

•Poor audio

•Defective mechanical devices

•Frequent interruptions

•Uncomfortable environment

Overloaded information

PSYCHOLOGICAL BARRIES

•State of health

•Disability

•Wandering attention

•Personal anxiety

•Attitude